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Can you compare direct mail to electronic mail? 

No. They’re not the same fruit.

Let’s take a look at the numbers in the most basic way. If a company utilizes direct mail to advertise services, products, specials and events, this is typical of what one mailing event might cost them:

Apples (direct mail)

Printing cost for 1000 6x4 postcards, 100 pound cover stock, file furnished, 4/4 color, 2 sides

$548

Postage cost to mail 1000 postcards

$270

Labor to label and apply postage to postcards (4 hours at $10 per hour)

$40

TOTAL (not including design work)

$858


With electronic communications, there’s no cost to print the postcard. Once a basic design is developed, the new information is simply dropped into place and it’s ready to go. So in our comparison certain line items show zeros.

Oranges (electronic mail)

Printing cost for 1000 6x4 postcards, 100 pound cover stock, file furnished, 4/4 color, 2 sides

$0

Cost to e-mail 1000 postcards

$450

Labor to label and apply postage to postcards (4 hours at $10 per hour)

$0

TOTAL (not including design work)

$450


But what this comparison doesn’t show is the benefits available only to electronic marketing:
  1. Determine how many people are opening your communications.
  2. Track what links are followed and learn what customers are really interested in.
  3. Know who your customers are forwarding to.
  4. Allow customers to segment themselves into different interest groups.
  5. Have nearly instant turnaround from decision to communicate to implementation.
Check out our list of 11 reasons why you need to use electronic relationship marketing.


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